What we collect. And what we don't.

When you contact us through the website, we collect the name, phone, and email you provide, plus the description you write so we can prepare a quote.

When you drop off a device, we record device make, model, serial number (when visible), and a short intake note about the issue.

We use your contact information to respond to your request, schedule the work, and follow up after a job is done. We do not sell or rent your data to anyone, ever.

Device intake notes are stored on our local workshop machines for record-keeping and warranty purposes.

We do not browse your personal files, photos, messages, or browser history beyond what is required to diagnose and complete the repair.

For workshop drop-offs we ask you to set up a temporary login so we never need your primary password. If you want us to wipe a device, we use a verified secure-erase procedure and provide written confirmation.

This website uses minimal first-party analytics to understand which pages are visited. We do not use third-party advertising trackers. You can disable cookies in your browser without affecting site functionality.

Quote requests and customer records are retained for two years for warranty purposes, then deleted. You can ask us to delete your record sooner by emailing hello@techfixlocal.com.

Questions about privacy? Email hello@nofixnofee.repair or call (321) 410-3315.