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TechFix Local
About

Four friends. One workshop. A different way to fix things.

Four friends from Tempe who got tired of watching people get overcharged for stuff that takes ten minutes to fix. So we started doing it ourselves, honestly.

01 · Co-founder

Ali Rai

Co-founder · Cybersecurity & systems lead

Computer systems engineer with a focus on cybersecurity. Handles the gnarly stuff — malware that won't budge, networks that are leaking, devices that won't boot. The person you want when a problem is more broken than it looks.

Fun fact · Specialty — secure home networks, data recovery, hardened business setups.

02 · Co-founder

Tarek Abou Kharma

Co-founder · IT & tech support lead

Cybersecurity and IT generalist running day-to-day service work. Calls the manufacturer on hold for you, mounts the TV without leaving holes in the drywall, and explains what every wire on the back of your router actually does.

Fun fact · Specialty — on-site IT, small-business hardening, end-to-end device setup.

03 · Co-founder

Kawa Atu

Co-founder · Sales & customer experience

Runs intake, quotes, and the part of the job most repair shops get wrong: being honest, fast, and human. Translates technician notes into plain English before a single invoice goes out.

Fun fact · Specialty — quote turnaround, scheduling, follow-through that doesn't disappear.

04 · Co-founder

Mohammad Alsalih

Co-founder · Sales & customer experience

Handles new bookings, small-business onboarding, and the long-tail relationships. Will not let you book a service you don't need — has personally talked customers out of repairs more than once.

Fun fact · Specialty — business accounts, recurring service, no-pressure consultations.

Our mission

The repair industry built itself on making people feel stupid. We're uninterested in that.

We started TechFix Local because every one of us had watched a family member get charged $400 for a $40 problem at a chain shop. We watched our neighbors get sold replacements they didn't need, services they didn't want, and condescension they didn't deserve.

We run lean on purpose. No franchise fees, no commissioned sales, no "we recommend the premium package." You get a technician who actually fixes things and a price that reflects how long it actually took.

We are still ASU students. We work nights and weekends. This business funds tuition, rent, and a workshop full of replacement parts. We are not trying to become Geek Squad. We are trying to be the people you call before you give up on a thing.

How we work

  • 01We tell you when not to fix it.
  • 02We tell you what we're doing before we do it.
  • 03We do not upsell.
  • 04We do not charge for things that take ten minutes.
  • 05We leave the desk cleaner than we found it.
07 · Ready when you are

Free quote. No fix, no fee.

Tell us what's broken in plain English. We'll quote you the same day, fix it the next, and only charge if it actually works.

  • Hours
    Mon – Sat, 9am – 8pm
    Emergency calls accepted
  • Service area
    Based in Tempe
    Tempe · Phoenix · Chandler · Mesa · Scottsdale · Gilbert
  • Talk to a tech
    (321) 410-3315
    Texts welcome. We answer fast.